Simply create an account with us, and you’ll automatically be enrolled in our loyalty program, earning 200 points instantly!

Once you've collected enough points, you can redeem them for vouchers for your next purchase. For example:  

   - 400 points = £20 voucher  

   - 1000 points = £50 voucher  

   - 2000 points = £100 voucher

Your vouchers can be redeemed online at checkout. Simply enter the voucher code when making your purchase.

Yes, points expire after 12 months if they are not redeemed. We’ll send you reminders so you don’t miss out on using your rewards!

No, only one voucher can be used per purchase. However, you can save your vouchers for future use.

Yes! You earn points on all purchases, including sale and discounted items.

If you return an item purchased using a voucher, the points used for that purchase will be refunded to your loyalty account.

To earn points, you must be logged into your Pepa London account at checkout. Unfortunately, we are unable to apply points retroactively.

You can view your current points balance by logging into your Pepa London account and visiting the loyalty program dashboard.