WELCOME TO PEPA LOYALTY REWARDS

As a cherished member of our family, you'll enjoy exclusive rewards every time you shop with us. Simply sign up for our loyalty program to start earning points with each purchase, making every shopping experience even more special.

HOW IT WORKS?

HOW DO I EARN POINTS?

HOW DO I USE MY POINTS?

Your reward journey begins with a special gift from us as a token of appreciation for your loyalty to Pepa London.

Join today and let us celebrate every step of the way with exclusive rewards just for you!

FREQUENTLY ASKED QUESTIONS

  • Simply create an account with us, and you’ll automatically be enrolled in our loyalty program, earning 200 points instantly!

  • Your vouchers can be redeemed online at checkout. Simply enter the voucher code when making your purchase.

  • No, only one voucher can be used per purchase. However, you can save your vouchers for future use.

  • If you return an item purchased using a voucher, the points used for that purchase will be refunded to your loyalty account.

  • You can view your current points balance by logging into your Pepa London account and visiting the loyalty program dashboard.

  • Once you've collected enough points, you can redeem them for vouchers for your next purchase. For example:  

       - 400 points = £20 voucher  

       - 1000 points = £50 voucher  

       - 2000 points = £100 voucher

  • Yes, points expire after 12 months if they are not redeemed. We’ll send you reminders so you don’t miss out on using your rewards!

  • Yes! You earn points on all purchases, including sale and discounted items.

  • To earn points, you must be logged into your Pepa London account at checkout. Unfortunately, we are unable to apply points retroactively.